7 Reasons Why Your Business Needs Microsoft Dynamics 365 Business Central

In an increasingly competitive and digital business landscape, small and medium-sized enterprises (SMEs) face the challenge of maintaining operational efficiency, responding quickly to market changes, and delivering excellent customer service. To achieve this, it is essential to have an integrated, flexible, and scalable management solution.

Microsoft Dynamics 365 Business Central is the business management software chosen by many Portuguese SMEs looking to transform their processes and grow sustainably digitally. Here’s why:
 

• Scalability Tailored to Your Business

Business Central adapts to your company’s growth pace. You can start with essential features and, as your business evolves, add new modules and users without disrupting operations.
 

• Real-Time Information Anywhere

With intuitive dashboards and customized reports, Business Central provides a clear and up-to-date view of your company’s performance. This enables strategic decision-making based on concrete data, keeping you one step ahead of the competition. As a cloud-based solution, it ensures secure access from anywhere, ideal for hybrid or mobile teams.
 

• Business Data Connected with Business Intelligence

Business Central integrates natively with Microsoft Power BI, allowing interactive charts and dynamic reports to be viewed directly within the ERP. This provides a more visual and in-depth data analysis, making it easier to identify trends and opportunities. The software comes with a set of built-in Power BI indicators that allow users to quickly and easily extract data from the workspace without needing to develop an additional project.

For example, you can select dashboards to display underlying reports, filter a report, or add fields to monitor—and even pin a personalized dashboard to your panel for continuous monitoring. All of this is in real time and accessible from any device, enhancing informed decision-making wherever you are.


 

• Cost Reduction and Greater Efficiency

According to Forrester, companies that adopted Business Central saw an average return on investment (ROI) of 172% and up to an 18% increase in team productivity in finance, operations, and sales. Companies reported improved employee productivity, avoided third-party reporting costs, and reduced consulting fees. 

By consolidating various management areas into a single platform, the need for multiple isolated systems is eliminated—resulting in significant savings on software, maintenance, and training, along with clear operational gains.
 

• Integration with the Microsoft Ecosystem

Business Central integrates natively with tools like Microsoft 365—Outlook, Teams, Excel—Power BI, and Power Automate. This integration enhances team collaboration, boosts productivity, and reduces the learning curve for new tools.

Imagine receiving an email from a client and, without leaving Outlook, being able to view sales history, create an invoice, or update customer data. In Excel, you can export and import data for advanced analysis and manipulation using formulas and charts. Or share financial data, documents, and tasks from Business Central directly in Teams. With Business Central, this is a reality. 


 

• Improved Customer Service

With a 360º view of the customer, you can provide more personalized and efficient service. From order management to tracking preferences and interaction history, everything is accessible in a single platform integrated with the tools your team already uses daily, like Outlook and Teams.
 

• Process Automation and Simplification

Business Central allows you to automate repetitive tasks and standardize workflows, freeing up time and resources for more strategic activities. Inventory, stock, purchasing, sales, and accounting management become simpler and more effective.
 

• Security and Compliance

Business Central runs on Microsoft Azure’s secure infrastructure and offers advanced security features—such as multi-factor authentication, encryption, and continuous threat detection—automatic updates, and compliance with regulations like GDPR, ensuring your business is protected and compliant with current legislation. 


Microsoft Dynamics 365 Business Central is more than an ERP—it’s a strategic platform that enables SMEs to modernize, gain agility, and prepare for the future.

If you're looking for a solution that evolves with your business, get in touch with  Hydra iT.