Hydra IT Services
We are a company with Microsoft-certified skills, formed by a multidisciplinary team of consultants and programmers, to successfully respond to a wide variety of projects. We have a wide portfolio of services that combine information systems, account and client management, productivity and workplace tools, cloud, hosting, and cybersecurity, in solutions designed to meet the needs of each organization. Our services are modular, ensuring adequate flexibility for the evolution of the business.
From pre-sales to project delivery and support, our way of working is differentiated by agility, responsiveness, and client focus.
Great Capacity for Adaptation
Our project implementation services follow an agile and effective methodology, focused on results and client satisfaction.
Our team of consultants provides a wide range of qualified tasks, from business process analysis, requirements mapping with solutions, customization implementation design, training, and support.
Global Implementation Solutions
We have an internal team with multiple competencies and extensive experience in the function, as well as a network of Partners with specific solutions to respond to all the components which are part of the essence of the technological operation of a company.
We are prepared to proceed with the strategic design of the information system of each organization, starting from its strategic business vision.
Get to know our services
Depending on the complexity and needs of the client, project implementation follows these steps.
Requirements analysis and project description adapted to the company's business model and operation.
Permanent articulation of the project manager with the Client, ensuring communication between teams, monitoring project execution, and meeting deadlines.
Configuration of the solution and customization of functionalities, adapted to each business.
Development of web services or implementation of connectors, to synchronize the solution's information with other systems and platforms.
Loading of data into a new solution or creation of base data, such as chart of accounts, customers, product lists, and prices; or the migration of historical information.
A key activity for the success of projects implemented by Hydra iT. Customer training is carried out with users and directed to each area of the solution.
The support for the start-up of the solution includes face-to-face monitoring at the workstation or remotely to all users in the first days of operation.
Hydra iT guarantees the continuity of support and support to users through a support contract in the form of an exchange of hours, ensuring the preventive maintenance, evolutionary and corrective maintenance of the solution, through the Customer Portal.