Dynamics 365 Customer Service
The built-in intelligence for a 360-degree view of faster and more personalized Customer service, adding value to every interaction.
Why choose CRM Microsoft Dynamics 365 Customer Service?
This solution provides a set of tools to help companies manage Customer service in the retention and post-sales phase, allowing them to streamline the entire flow of resolving cases, requests, or complaints. These processes can be adapted to work according to each company's goals and reality.
Earn Customers for a lifetime with a unique and consistent service experience.
with a 360-degree view of customers, for an assertive interaction that meets their needs
with omnichannel tools for interactive, cross-channel support
with artificial intelligence tools to improve agent and Customer experiences
to detect and fix problems even before Customers notice them
Hydra IT Services – CRM Microsoft Dynamics 365
Hydra iT helps you to maximize the value of technology investments and to be closer to your customers. Project implementation services for Microsoft Dynamics 365 Sales online or on-premise follow an agile and effective methodology, focused on results and customer satisfaction.
Talk to our team!
With over a decade of experience implementing CRM and customer service solutions for Clients across different industries, we help companies enhance their resources, increase customer satisfaction and retention rates, and optimize processes.
Book a free demo with Hydra iT team of consultants specialized in Microsoft Dynamics 365 Customer Service.