Cloud Platforms Technician - Office 365
About us:
We are an Information and Content Technologies company, founded in Braga, dedicated to the development and implementation of Integrated Global Solutions in the area of information systems, mobility, and content.
With more than 16 years of experience, we are committed to guiding our customers' businesses, using innovative technologies that guarantee the efficiency and digital transformation of their businesses, with an innovative and disruptive team, passionate about technologies and with experience in the business, across multiple sectors.
As official Microsoft partners, we help ambitious organizations walk the path whose ultimate destination is digital transformation.
What are we looking for?
- Higher education in the area of Information Technologies or a similar field
- Professional experience equal to or greater than 3 years in a similar role – preferably
- Experience with incident analysis and troubleshooting and analysis and contribution to the design of architectural solutions
- Solid knowledge of managing Microsoft SQL servers (2014 and 2019) and Exchange 2016 servers preferred
- Knowledge of integration projects with Clouds is valued
- Excellent communication skills, results orientation, and teamwork
- Strong sense of mission and customer orientation
- Resilience, analytical capacity, and critical spirit
- Good knowledge of English
Your main responsibilities:
- Management of user and group account information, and administration of the Office 365 tenant (creating users / reviewing licensing / associated security policies)
- End customer support
- Incident resolution
- Interface with Microsoft technical support
- Migrating environments to Exchange online
- Using backup tools
What do we have to offer you?
- Welcome and Onboarding Program in the role
- Access to Microsoft Certified training and ongoing training
- Health Insurance (extended to the household)
- Birthday Day + Extra Days
- Team building actions and various team dynamics throughout the year
- Ecosystem of protocols and partnerships
- Variable remuneration depending on the performance of the Department/Hydra
- Other benefits in force at Hydra iT
- Work model: Hybrid Regime
If you identify with this opportunity, join us
Applications that meet the requested profile will be processed as soon as they are received, with the rest being registered in a database for future opportunities. Hydra iT is the entity responsible for processing the personal data collected in this application process. You can exercise all your rights as a holder of personal data through our contacts.