SHAREPOINTYour mobile and smart intranet
- SHAREPOINTYour mobile and smart intranet
- SHAREPOINTYour mobile and smart intranet
Modernize your infrastructure on-site with SharePoint and improve performance, reliability and scalability, while creating the foundation for future innovation. You will spend less time looking for information and more time working with it.
Share and manage content, information and applications to foster teamwork, find information quickly and collaborate in a fully integrated way across the organization.
Simple sharing and integrated collaboration
Engage and inform your organization
Get collective knowledge
Transform business processes
SharePoint gives you immediate access to your content, applications and people
SharePoint offers you a new, modern platform for shared access, interaction and collaboration. Now you can work as a team anywhere, anytime, quickly, reliably and safely.
Create content, share ideas and make decisions with collaboration and content management tools that fully integrate with other applications
Want to know more about the solution? Request a demo
Hydra iT Services
The project implementation services for the Sharepoint solution follow an agile and effective methodology, focused on results and the satisfaction of our Customers, with the following steps:
- Technological consultancy: requirements analysis and solution design.
- Implementation: configuration of the solution, development of workflows and integration with other solutions, namely Microsoft. Creation of users with permission and access levels.
- Information migration: exist in document management solutions existing in the company or simple migration of the structure of folders and documents of File Share.
- Training: key activity for the success of the projects implemented by Hydra iT. The training is carried out at the Customer with the key users of the solution. Training is also carried out for the team that will be responsible for administering the system.
- Solution support: after completion of the project, Hydra iT guarantees the continuity of support and support to users through the execution of a support contract in the format of an hour bag. The Hydra iT support team guarantees maintenance: preventive, evolutionary and corrective of the solution. Customers with a support contract have access to the Customer Portal where they can open new support requests, interact with the Hydra iT team and consult the status of each order.
Within the scope of the Microsoft Sharepoint solution, Hydra iT can support companies to define the best processes and functionalities for collaboration and information sharing within the company, for its employees and with its business partners.
Training is considered by Hydra iT to be the key activity for the success of the implemented projects. Hydra iT develops training actions that can be included in the scope of each implementation project or taught separately. The training actions directed to a specific solution or to a module or application area of a solution can be carried out in two different formats:
- Training workshops with a standard topic plan to introduce new solutions or strengthen skills. Usually, this type of training includes a conceptual and theoretical presentation of the themes and a practical component using the Customer's own solution and is carried out at the Hydra iT facilities in Braga or Lisbon.
- Training actions tailored to the specific needs of a company. Fill out our Training Questionnaire and we present an intervention plan tailored to your needs. Usually, these training actions are carried out at the Customer's premises.
The training actions carried out by Hydra iT can include:
- Support material and availability of the documentary supports used in the training
- Use of each Client's environment or solution during moments of practical training
- Attendance certificates for participants
- Recording of training video and making it available to participants.
For current Customers or companies using the Sharepoint solution, the Hydra iT Support Team has the following services:
- Help desk services: functional or technical support and clarification of doubts by phone and email to all users of applications with administration profiles.
- Preventive maintenance: the actions taken in order to keep the applications in optimal performance conditions, as well as the availability of new releases and features developed by HYDRA IT that bring added value to the applications or that result from legal imperatives.
- Corrective maintenance: the elimination of all problems and malfunctions of applications resulting from factors external to them that require intervention, either to correct data or to restore its operation. The correction of defects in the supplied software respects the legal warranty terms.
- Evolutionary maintenance: includes the following services:
- Development of new features required by the Customer
- User training
- Analysis and consultancy services on the business processes supported in the applications in order to obtain higher efficiency and effectiveness rates.